Service mode

A whole service, from order to bill. No shouting at the pass.

Scroll down and watch a dinner service unfold in Mezzo OS.

Dinner · 20:41Dining roomKitchen 3BarBookings

Dining room · 12 tables

123456789101112

● in the kitchen · ● on hold · ● reserved

Table 7 · 3 guests

⚠ gluten · seat 2

1× Garlic prawnsStarters

2× Sirloin steak mediumMains

1× Roast octopusMains

Table 704:12

1 Garlic prawnsFish · start now

Starters out ✓

Table 213:48

2 Duck riceHot · almost due

Mains out ✓

Table 902:05

1 Sirloin steakGrill · rare

Mains out ✓

Cooking now: 3 Sirloin steak · 2 Prawns · 2 Duck rice

Table 7

1× Garlic prawnsout 20:29

2× Sirloin steak mediumon hold

1× Roast octopuson hold

Starter went out 12 min ago. Fire the mains?Fire ▶

2× Sirloin steak42,00 €

1× Roast octopus22,50 €

1× Garlic prawns9,50 €

Red wine · glass ×313,50 €

Split by dish · guest 1

To pay51,50 €

CardCashMB WAY

Tip5 %

✓ Invoice issued · FT 2026/1043

01 · At the table

The order is taken at the table, with every seat's allergies.

The server opens the table on a tablet or phone and picks the dishes, with doneness, sides and extras. If someone has an allergy, the app instantly flags which dishes they can't have.

2D and 3D floor plan, with colours that change on their own
Sections: every server knows their tables

02 · In the kitchen

Every dish goes to the right station, with the clock ticking.

Grill sees grill, fish sees fish. Tickets turn green, amber or red as time goes by. One tap on “Out” and the floor knows.

Big screen or tablet in the kitchen, built for touch
What's cooking now, totalled by dish

03 · The next course

“Fire” when the table is ready. Not before, not after.

Mains stay on hold until the floor fires them. If the starter went out a while ago, whoever has the table gets an alert. Fire everything or just one dish.

“Dish ready” alerts for whoever serves the table
Voided or swapped dishes drop off the bill automatically

04 · The bill

Split the bill, take payment and invoice, no calculator.

Whole, per person, by dish or in equal parts. Tip, change and payment method. With your certified invoicing software connected, every payment comes with its invoice.

End-of-day cash-up
Tips shared across the team at the end of the week

No tricks

These are real screens from the app.

No pretty mock-ups: this is how Mezzo OS looks on your tablet.

Dining room service mode with the 3D table plan and table 2's order — **Dining room.** 3D floor plan with tables changing colour and the open order alongside.

Kitchen screen with tickets for tables 4, 9 and 2, each with its own timer — **Kitchen.** Tickets by station, with the clock and “Out ✓”.

3D kitchen plan with hob, oven, fryer, grill, freezer and pasta cooker — **Kitchen layout.** Every piece of equipment drawn in, with its temperature on top.

Your kitchen, just as it is

Draw your kitchen. The app keeps watch for you.

Hob, oven, grill, pasta cooker, sous-vide, cold rooms and freezers: over 40 pieces of equipment to put in the right place. Those with sensors show live temperatures and alert you if anything warms up.

HACCP temperature log that fills itself in

Sensors log every 5 minutes. If the cold-room door is left ajar, your phone alerts you, even at 3 a.m.

🔔

Chest freezer: −9 °CAbove −18 °C for 20 min. Tap to see the chart and log the corrective action.

Try it: hover over or tap a piece of equipment. Temperatures move just like in a real kitchen.

And everything else

The whole restaurant, from supplier to cash-up.

Start with what hurts most. The rest is there when you need it.

◎

Recipe cards and the true cost of every dish

Change the price of octopus and every recipe card, margin and suggested price updates. Allergens and nutrition table calculated automatically.

Roast octopuscost 6,85 € · margin 70 %

Cod with cornbread crustcost 5,10 € · margin 74 %

⇪

Invoices read automatically

Snap a photo or forward the supplier's email. Prices and stock update.

⇄

Supplier portal

The supplier confirms the order, sends the invoice and proposes prices via a link. No phone calls.

🛒

Orders in 1 tap

Minimum and par stock, orders by WhatsApp or email, and your Makro list dropped straight into the online basket.

✓

Paperless HACCP

Plans, logs, cleaning and use-by labels. Everything ready for food safety inspections, as PDF.

📅

Bookings, through your own website too

Guests book online, the booking appears on the floor plan and, once seated, their allergies move to the table. Waiting list with SMS alerts.

20:30 · Silva party · 10 paxtable 5 · gluten

21:00 · Ana Costa · 2 paxbirthday

👥

Kitchen and front-of-house team

Hierarchy, daily stations, rotas, holidays and time clock. Everyone sees only what concerns them. Holiday requests go to the right manager.

€

Fair tips

Split by each role's points and rota hours. Everyone sees their share.

🎓

Academy

4-minute lessons on food safety, allergens, wine and service, with a quiz at the end.

🔧

Maintenance and contractors

Fire extinguishers, pest control, ducts and refrigeration, with dates, reports and a reminder before every deadline.

🔔

A bell that knows everything

Warm cold room, overdue task, low stock, new booking: all in one place, on your phone.

Coming soon⟲

TheFork and Dish

Bookings from these platforms flowing into Mezzo OS automatically, with guest details and a suggested table.

Do the maths

How much could you be losing on food?

Adjust the figures for your restaurant. It's an estimate: every kitchen is different.

Monthly food revenue 30 000 € Current food cost 34 % How much you think you can cut it with recipe cards and stock control 2 points

Estimated monthly saving600 €The Professional plan costs 69 € a month. That leaves you about 531 € ahead.

Pricing

Simple. No lock-in. 14 days free.

Try it with your own restaurant's data. If it's not for you, you pay nothing.

Essential

29 €/month

To get the kitchen in order.

Paperless HACCP and use-by labels
Allergens and QR menu
Rotas, holidays and timesheets
Maintenance and contractors

Start free

The most complete for a restaurant

Professional

69 €/month

Dining room, kitchen and costs working together.

Everything in Essential
Service mode: dining room, kitchen and bar, with “Fire”
Online bookings and floor plan
Invoices read automatically and true cost of every dish
Stock, orders and supplier portal
Sensors in up to 4 cold rooms

Start your 14-day free trial

Business

149 €/month

For more than one venue.

Everything in Professional
2 restaurants or a hotel
Group dashboard, side by side
Central kitchen and production

Talk to us

Prices exclude VAT. On the yearly plan you pay for 10 months and get 12, with dedicated support and app tweaks tailored to your restaurant.

FAQ

What restaurants ask us.

Do I need to buy tablets or equipment?

No. It runs in the browser on any tablet, phone, computer or screen you already have. Cold-room sensors are optional.

What if the internet drops mid-service?

The app keeps showing what was already open and syncs again once the connection is back. For service, we recommend a dedicated Wi-Fi network for the dining room and kitchen.

How long does it take to get started?

Minutes. Create your account, set up your tables and dishes (or import recipe cards from a photo) and invite your team. You can start with just the kitchen or just service.

Does Mezzo OS issue certified invoices?

Mezzo OS connects to your certified invoicing software and every payment comes with an invoice from it. So everything stays within the tax authority's rules.

Does it help with food safety inspections and HACCP?

It organises logs, temperatures, cleaning, labels and plans, ready to show as PDF. It doesn't replace your food safety consultant, but it makes their job (and yours) much simpler.

Is my data safe?

Everyone logs in with their own account and sees only what their role allows. Data is backed up and you can export it or request deletion whenever you like.

Can I cancel anytime?

Yes. There's no lock-in: cancel from your account and take your data with you.

Does it connect to TheFork and Dish?

Coming soon. Bookings from your website already flow in on their own; these platforms are next.

Your restaurant running like clockwork.